Contents

Issue 11 | November 2020

News in numbers

Verdict InsurTech gathers the most important industry news in recent times, including some startling figures

Zurich utilising AI to create jobs, not lose them

Usually AI is a bad sign for the workforce, but not in this case

Addressing mental health and building resiliency during uncertain times

COVID-19 has adversely affected the mental health of many, so how are insurers helping?

UK SMEs are cancelling their cyber insurance despite recognising increased risk amid COVID-19

What are SMEs thinking when then cancel their cyber insurance? And why is it so prevalent?

Insurers must maintain strong communication with SMEs during second COVID-19 lockdown to retain customers

It is an uncertain time for many customers and insurers must maintain relationships